LEGAL
Last Updated: 17 May 2026
Important: This Privacy Policy explains how DematOpen.com collects, uses, and protects your information. By using this website, you consent to the practices described herein.
DematOpen.com ("the Platform," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We operate in the capacity of an Authorized Person associated with Upstox (RKSV Securities India Private Limited), a SEBI-registered stockbroker.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.
We collect only the minimum information necessary to facilitate the account opening referral process and to improve your experience on our Platform. The types of information we may collect include:
We do NOT collect, store, process, or have access to any of the following:
All KYC verification, document upload, financial data processing, and account credential management are handled exclusively by Upstox through their official, secure systems. We never have access to this information, and we will never ask you for such information.
We use the limited information we collect for the following purposes:
We do NOT use your information for automated decision-making, profiling, or any purpose that produces legal effects concerning you.
We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their marketing purposes. We may share information only in the following limited circumstances:
We may engage trusted third-party service providers to assist with website hosting, analytics, and communication services. These providers are contractually bound to process data only on our behalf and in accordance with our instructions.
When you initiate an account opening process through our Platform, you will be redirected to Upstox's official website or application. At that point, any information you provide is submitted directly to Upstox and is governed by Upstox's own Privacy Policy and data handling practices.
We may disclose information if required to do so by law, court order, or governmental regulation, or if such disclosure is necessary to protect our rights, your safety, or the safety of others.
We implement appropriate technical and organizational security measures to protect the limited personal information we collect against unauthorized access, alteration, disclosure, or destruction. These measures include secure HTTPS encryption, regular security assessments, restricted access to personal data on a need-to-know basis, and industry-standard firewall infrastructure.
However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and inquiry data are typically retained for a period of 12 months, after which they are securely deleted.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use essential cookies (necessary for website functionality), analytics cookies (to understand visitor interaction), and functional cookies (to remember preferences).
Most web browsers allow you to control cookies through their settings. You can configure your browser to reject cookies, delete existing cookies, or alert you when cookies are being set. However, disabling cookies may affect website functionality.
Our website contains links to third-party websites, including Upstox and other stockbrokers. We are not responsible for the privacy practices, content, or security of any third-party website. We encourage you to review the Privacy Policy of every website you visit.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.
As a user, you have the right to access, rectify, erase, and withdraw consent for the processing of your personal data. To exercise any of these rights, please contact us through our Contact Us page. We will respond to your request within a reasonable timeframe.
We are committed to complying with applicable Indian data protection laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, to the extent applicable.
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. Your continued use of the website after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact Us page.
For any privacy-related concerns regarding your demat or trading account, including KYC data, financial information, or account credentials, please contact Upstox directly through their official support channels, as we do not have access to or control over data held by Upstox.